Frequently Asked Questions (FAQs)
1. What is Iron Eagle?
- Iron Eagle is an online store offering high-quality, comfortable apparel made in the USA. Our products feature sharp, vivid prints and meet high standards of quality.
2. How do I place an order?
- To place an order, simply browse our collection, select your desired items, and add them to your cart. Once you’re ready, proceed to checkout and follow the instructions to complete your purchase.
3. What payment methods do you accept?
- We accept various payment methods, including credit cards and PayPal. You can choose your preferred payment option during checkout.
4. How long does it take to process my order?
- All orders are processed within 1-2 business days. After processing, shipping within the United States may take up to 14 business days.
5. Can I track my order?
- Yes! Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment.
6. What is your return policy?
- You have 30 days from the date of delivery to request a return. Items must be unused, in their original condition, and in the original packaging. For more details, please refer to our Return Policy.
7. How do I initiate a return?
- To initiate a return, please contact us at ironeagle.wearr@gmail.com with your order number and reason for the return. We will provide you with further instructions.
8. Do you offer exchanges?
- Yes, we offer exchanges for items of equal value, subject to availability. Please contact us at ironeagle.wearr@gmail.com to arrange an exchange.
9. Is my personal information secure?
- Yes, we take your privacy seriously. We use secure encryption and adhere to strict privacy policies to protect your personal information. For more details, please read our Privacy Policy.
10. How can I contact you?
- If you have any questions or need assistance, feel free to reach out to us at ironeagle.wearr@gmail.com. We’re here to help!